Booking is live in the sachi app! From the moment you find an educator to the moment a session wraps, everything now happens in one place: messaging, booking, and paying. No more separate calendars, no more getting cash out, no more “did you get my payment?” texts.
Here’s the short version on how booking and payments work:
Families find a vetted, credentialed educator, pick a time from their up-to-date availability, and book, all without leaving the app. Add a card once. Nothing is charged when you book. We place a hold for the total on your card the day before the session, and the actual charge happens only after the session is complete.
Educators link a bank account once and get paid by direct deposit automatically after every session. No invoices, no chasing payments, no cash apps.
How it works for families
- Find an educator. Search by distance, age range, and availability. Every educator you see has been vetted, background checked and credential verified, before they ever show up in your search.
- Pick a time. See the educator’s up-to-date availability by day. Book a full hour, or open it up to 15-minute blocks so a session is exactly as long as you need.
- Add a card, once. Nothing is charged when you book.
- Send the request. Before you confirm, you’ll see the full price breakdown. No surprises later.
- The educator responds. Educators have 48 hours to accept. You can message them any time, before booking, after booking, whenever a question comes up.
- After the session, both parents and educators approve the time, and then the charge goes through and your receipt is stored in your profile history.
Need to cancel? Do it before the session happens and the hold on your card is released. You won't be charged.
How it works for educators
- Requests land on your dashboard. Every request shows who, when, and for how long. Accept or decline within 48 hours.
- Link a bank account, once. This is how you get paid, and it’s what lets you show up in family searches.
- After the session, confirm your session timing in the app to receive your payout.
- Get paid by direct deposit. Once the session is settled, your payout goes straight to your bank, automatically. No invoices, no follow-up emails, no waiting on a check.
This is what sachi has always believed: educators are professionals, and they should be paid like it.
A few quick answers
For families
- When am I charged? After the session. We place a hold for the total on your card the day before, and the charge happens once the session is complete.
- What if I need to cancel? Cancel before the session and the hold is released. You won’t be charged.
- Is my card information safe? Absolutely. sachi never sees or stores your card number.
For educators
- How do I get paid? By direct deposit, automatically, after every session you complete.
- How long do I have to respond to a booking request? 48 hours from when it lands on your dashboard.
- Do I need to link my bank account? Yes. It’s what lets families find you in search, and how you get paid.